Privacy policy

1. Data controller

The controller of your personal data is TRAFFIC EUROPE Sp. z o.o., ul. Poranna 2, 62-051 Wiry, Poland, registered under KRS 0001197204, tax identification number (NIP) 7773454818. Contact the controller at biuro@trafficeurope.pl.

2. Purposes and legal grounds for processing

• Responding to enquiries, entering into and performing contracts, handling orders and complaints: Article 6(1)(b) GDPR.
• Meeting accounting, tax and other statutory obligations: Article 6(1)(c) GDPR.
• Promoting the company’s services: legitimate interests under Article 6(1)(f) or consent under Article 6(1)(a), where required.
• Website analytics and usage statistics: Article 6(1)(f), subject to applicable cookie consent requirements.
• Website security and fraud prevention: Article 6(1)(f).
• Establishing, pursuing or defending claims: Article 6(1)(f).
• Cookies and similar technologies: consent under Article 6(1)(a) where required, or technical necessity for essential cookies.

3. Categories of personal data

Depending on your relationship with the company, this can include name, company and job title, contact details, billing or correspondence address, tax ID, communications and order history, IP address, cookies and server log data.

4. Recipients of personal data

Information may be shared with service providers working for the controller, such as hosting, email, IT, accounting, marketing, newsletter and debt-recovery providers. It may also be disclosed to competent public bodies or authorities when required by law.

5. Transfers outside the EEA

According to Traffic Europe’s currently published policy, personal data is not transferred outside the European Economic Area.

6. Data retention periods

• Contract information: throughout the contract and generally for a further six years in relation to potential claims, or longer if required by law.
• Marketing data: until a valid objection or withdrawal of consent.
• Cookies: according to their lifetime and consent settings; the published policy describes durations ranging from minutes to two years.
• Analytics: the published policy refers to up to 26 months for Google Analytics, if that service is actually used.

7. Your GDPR rights

Subject to applicable GDPR conditions, you may request access to and a copy of your personal data, rectification, erasure, restriction of processing, portability, or object to processing. Where processing relies on consent, you may withdraw it at any time without affecting processing already performed. Contact biuro@trafficeurope.pl to exercise your rights.

8. Right to lodge a complaint

You can complain to the President of the Polish Personal Data Protection Office if you believe your information is processed contrary to GDPR. See uodo.gov.pl.

9. Whether providing data is required

Providing information is generally voluntary, but certain details are necessary to answer an enquiry or enter into and perform a contract. Optional marketing activities and non-essential cookies do not require you to provide data.

10. Automated decision-making

According to the company’s published privacy policy, it does not make decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects.